I have followed their installation instructions TO THE T a half-dozen times now and this is as close as I can get to a working networked backup drive. See all those folders on “The Internet”? Well, they’re NOT on “The Internet” … they are right here on this side of my router (physically AND logically), plugged directly into the same router as this laptop is using.
And I don’t have permission to use them. Attempts to open the folders (which I was able to do when the drive was directly connected to my laptop via a x-over cable) are met with a notice that I don’t have permission to open them … to speak with my system administrator.
I –AM- the system administrator and I know for a fact that I haven’t locked anybody or anything out of that drive!
Additionally, the error message Windows give me is “Network path not found.”
So, if it can’t find the network path, how in the Charles Dickens does it know to show the stinking icons?
Grrrrrrr!
This is the second drive Amazon has sent me and, I have to confess, I’ve gotten further along this time than last, but I didn’t pay good money to LOOK at the drives, I paid good money to bloody-well USE them.
This drive is supposed to show up as a drive letter. It does not. This screen is the result of clicking on “Network Places”.
Although I suspect that Iomega makes quality hardware, something is well and truly messed up with the installation software for their 1TB “Home Media Network Drive”.
I’m sending this one back to Amazon, too.
As far as I am concerned, everything I needed for a successful installation should have been packaged with the drive. The ‘Quick Start” installation notes simply are not enough to install the drive on my system. Nor have I gained all that much for spending well over two hours with (purported) tech support.
I think that I could assign the drive a static IP … if I could find its MAC address somewhere. It’s not to be found on the device itself.
But what, I want to know, would a person with even less techie know-how than I do?
Kerplop … back to the self-support forums, the fly-by-night “live” support and maybe, if I feel like jousting all night, even to the voice support.
How does that go … “Up all night, got demons to fight”?
October 30, 2009